Increased Performance

Companies in Malaysia are undergoing a very exciting time in terms of meeting the ever exacting customer demands and fiercely changing competitive marketplace. As such, to address the human factor and at the same time meet the needs of the times, Learning Edge Consultants has designed a program that will allow participants to experience high performance values, and thus create a culture of high performance, enhance the alignment between staff and also improve morale, motivation and communication skills.

Through this program, the emphasis will be understanding, experiencing and displaying high performance values consistent with the company vision to create a team that is aligned and displaying results. The aim therefore is to create a culture where staff live the high performance values consistent with vision of the company. Our Pre and Post Program Survey reveals that performance have improved by 25% after running our Culture Transformation Programs.

 

Pre-Program Survey

One of the Unique Features of the Program is that Learning Edge Consultants will conduct a pre program climate survey known as the Department Norms Analysis measuring multiple categories in the organisation thereby allowing management to craft necessary values to shape the organisation to achieve its vision

Department Norms Analysis (DNA)

In any organization various norms of behavior influence the effectiveness and job satisfaction of the employees. Norms can be positive (by supporting the organization’s goals and objectives) or negative (by promoting behavior that works against organizational goals).

This opinionnaire is desired to identify these organizational norms and to divide them into the following ten categories :

    • Organizational/ personal pride
    • Performance/ excellence
    • Teamwork/communication
    • Leadership/ supervision
    • Profitability/ cost effectiveness
    • Colleague/ associate relations
    • Customer/ client relations
    • Innovation/ creativity
    • Training/ development
    • Candor/ openness
Leadership Practices Inventory (LPI)

Those who are the best at leading are also the best at learning. Exemplary leaders don’t rest on their laurels or rely on their natural talents. Whatever their individual learning styles may be, they continually do more to improve themselves.

If you want to be the best you can be, you need to become a great learner. Here are some tips on how you can get the most learning out of the LPI process.

    • Organizational/ personal pride
    • Performance/ excellence
    • Teamwork/communication
    • Leadership/ supervision
    • Profitability/ cost effectiveness
    • Colleague/ associate relations
    • Customer/ client relations
    • Innovation/ creativity
    • Training/ development
    • Candor/ openness
Organisational Readiness Inventory (ORI)

Models for business are abound today. Most business people can probably name two or three off the top of their heads. These models serve a valuable purpose – to help an organization paint a picture of it’s future, it’s optimum state.

 

As any person concerned with performance knows, however, this portrait is only half the picture. A clear snapshot of what the organization looks like now is necessary in order to have something to compare with the optimum future. The ORI is a means of doing this.

 

The ORI provides seven categories by which an organization can measure its current state and define an optimal future state. This model establishes seven key categories of concentration that an organization should have a handle on in order to be successful. These categories are strategy, structure, staff, style, shared values and skills.

 

The ORI provides a systematic way to find out how the organization assesses itself based on the seven categories i.e. the ‘voice’ of the organization. The ‘voice’ of the organization, for our purposes, refers to the amalgam of thoughts and opinions of the members of the organization. The ‘voice’ of the organization reflects what the individual feels and believe internally. The ORI also provides an extensive list of diagnostic questions that performance improvement specialist could use to guide an audit.

 

Communication

The Program can also be supported by various corporate communication materials such as a Corporate Video, Corporate Song, Posters, Logo’s and Icon’s through the work of a professional design team.

 

Introduction Session

Don’t just paste your organisational values on a poster and let it go to waste. Create a Buzz by having a high impact 2- 3 hour concert style launch/seminar of your organisation’s values. Our approach has proven to energise the organisation about the company values instantaneously.

 

Engagement

After the launch is done, get one third of your organisation to attend a 3 day 2 night program in batches of 30 – 50 persons per group in the shortest time possible and watch the excitement grow exponentially. This is sometimes known as the critical mass needed to move an organisation to form it’s desired culture. Learning Edge Consultants, will transform the values of the organisation into experiential simulations thereby allowing participants to internalise the values of the organisation on a personal basis and creating the one third critical mass of the organisation to act as a catalyst for the Organisation to adopt and resonate the values of the organisation and thereby bringing the Company Vision to Life.

 

Champion Change

Don’t just stop there. Research has shown that constant engineering is needed for a culture to form much like a religious organisation . For the participants who have internalise the values, Learning Edge will then coach a select few to be change ambassadors, equipping them with tools to motivate and energise others to keep the fire burning in the organisation for years to come.

 

Post Program Survey

After it’s all done, conduct a post program survey and measure the changes. If you can’t measure it, you can’t manage it. Our Surveys will reveal critical next steps to ensure the organisation takes the correct steps at the correct time.

 

Methodology

Combination of mini lectures, indoor games, video presentation, group & individual challenges. The program will translate values into simulations which will allow participants to experience the values and more importantly why it is useful as a daily habit.